Debate: The Evolution and Future State of Communication Surveillance

Conference

2026-05-19 | 01:25 PM - 02:15 PM (GMT+00:00) London

Information

  • How has communication surveillance evolved over the last 10 years and what does this look like in 2026?
  • How are regulatory expectations shaping communications surveillance priorities, and what implications does this have for resourcing and investment decisions?
  • What role will employee sentiment and behavioural analytics play in transforming communication surveillance across both front-office supervision and surveillance monitoring?
  • Looking five years ahead, what capabilities will separate surveillance functions that add strategic value from those that remain compliance burdens? Are banks able to keep up with the rapid pace of expansion in communication requirements?

Speakers

1LoD

Roger Noon

1LoD

Senior Moderator

Santander

Christopher Ferrara

Santander

US Head of CIB Compliance Surveillance

HSBC

Adam McNulty

HSBC

Global Head of Trade and Communications Surveillance

TD Securities

Frances Saieva

TD Securities

Head of Communications Surveillance

Macquarie

Richard Ziegenbalg

Macquarie

Division Director, Global Head of e-Comms Surveillance

Global Relay

Ryan Sheridan

Global Relay

US Head of Regulatory Intelligence and Strategy