Join the Comms Surveillance Deep Dive & Annual Report
As the global regulatory landscape for communications surveillance continues to evolve, financial institutions face a more complex and nuanced operating environment than ever before. Despite this, the fundamental expectation that firms maintain robust, effective and scalable surveillance frameworks remains constant and the demands on those frameworks have never been greater.

Across the industry, surveillance functions must now contend with a rapidly expanding set of challenges: the proliferation of communication channels, the complexities of multilingual monitoring, persistent off-channel risks, and growing expectations around data completeness and lineage. At the same time, firms are under pressure to demonstrate the responsible and explainable use of AI and natural language processing tools, even as they look to these technologies to drive efficiency and improve detection capabilities.

Firms are increasingly recognising that surveillance can no longer operate as a purely reactive compliance function. There is a clear shift toward more intelligent, scalable, and strategically integrated surveillance frameworks, ones capable of keeping pace with both the evolving threat landscape and an ever-more demanding regulatory environment.

This year's Communication Surveillance Deep Dive will bring together senior practitioners from across the global financial services community to address the most pressing challenges, from implementing intelligent surveillance tools at scale and expanding foreign language coverage, to strengthening accountability frameworks and ensuring the data foundations that underpin effective monitoring are truly fit for purpose.
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Agenda

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What to Expect

  • Engage with senior peers from leading financial institutions globally to exchange insights, experiences and emerging best practice in communications surveillance
  • Expert-led debates on navigating a complex and diverging global regulatory landscape and its implications for surveillance strategy and investment
  • In-depth exploration of the opportunities and challenges of deploying AI and natural language processing (NLP) tools at scale, including explainability, auditability and implementation barriers
  • Practical insights into expanding foreign language coverage, addressing multilingual complexity and closing critical gaps in surveillance monitoring
  • Focused roundtable discussions on strengthening accountability for off-channel breaches, improving data completeness and lineage, and expanding coverage models
  • Guidance on building more intelligent, scalable and strategically integrated surveillance frameworks that move beyond reactive compliance

Debates

Sessions where four or five Managing Director-level practitioners discuss and debate a particular topic or issue. Panel debates are a great way to explore complex topics and get multiple perspectives on a subject.

  • The Evolution and Future State of Communication Surveillance
  • Ensuring Success with Foreign Languages in Communication Surveillance
  • Implementing Intelligent Surveillance Tools at Scale

Roundtable Discussions

Private, off the record roundtables are moderated by leading practitioners in the field of culture and conduct and are designed to promote dialogue and collaboration among the attendees.

  • Improving Accountability for Off-Channel Breaches
  • Getting the Foundation Right with Data Completeness, Accuracy and Lineage
  • Expanding the Coverage Model for Communications Surveillance
Comms Surveillance Report 2025
COMMS SURVEILLANCE DEEP DIVE 2025: ANNUAL REPORT
The US Securities and Exchange Commission set the scene at the Communications Surveillance Deep Dive by reflecting on enforcement actions taken across the industry last year as well as their upcoming priorities.
Read the full Report

Who Should Attend

Managing Directors, Directors, and Head of Functions from Banks, Asset Managers and other Financial Institutions working within:

Surveillance / Compliance Surveillance / Compliance / Regulatory Compliance / Surveillance Monitoring / Compliance Technology / Market Surveillance / Communications Surveillance / Voice Surveillance / E-Comms Surveillance / Internal Audit / CRO and Operational Risk / Risk Technology / 1st Line Control / Chief Control Office

How the Deep Dives and Annual Reports work

Networking

Deep Dives offer virtual interaction through an intra-delegate messaging system, opportunities to pose questions to speakers in real time, and interactive roundtable discussions.

Chatham House Rule applies, creating a safe environment for a free discussion and no press attend.
Networking
1LoD reports

Annual Report

Deep Dives are 1LoD's annual update on a non-financial risk function or topic. Content is presented in a 6- or 8-page report which summarises 4 hours of debate between 16 practitioners at Managing Director level who are leaders for their functions, often joined by the relevant regulators

Roundtables

Private, off the record roundtables are moderated by 1LoD, and attended by delegates from financial institutions who have booked their place in advance. They take place on Zoom. Delegates are sent discussion topics, and an overall structure of the debate in advance to assist the flow of the discussion.
Interactive Roundtables
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Why sponsor the Annual Report?

Deep Dives provide the industry with an annual update on the latest trends and thinking on the function or topic in focus. They:

• Generate Demand
• Gather Intelligence
• Raise Your Profile
• Create Content
Contact us to Learn More

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